Frequently Asked Questions
Frequently Asked Questions
Q1: How can I track my order?
A: Once your order has shipped, you will receive an email with a tracking number and link to track your order.
Q2: Do you ship internationally?
A: Yes, we offer international shipping. Please check our shipping policy for more details.
Q3: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods.
Q4: How do I contact customer support?
A: You can contact our customer support via the Contact Us page or email us at support@example.com.
Wash Instruction
- Machine Wash or Hand wash
- Water temperature must be less than 30 degree celsius
- Separate socks and wash with similar colors clothings
- Wash with light detergent
- DO NOT Bleach
Friendly Reminders
- Socks are considered close-fitting clothing and are not eligible for return or exchange unless they are defective.
- Socks are made of cotton fiber. If there are some slight leaks, this is normal.
- The product is an elastic fabric, and the size measurement error is within a reasonable range of plus or minus 2 cm.
- The color of the product image will vary depending on the screen of your personal computer or mobile phone. The actual product shall prevail.
Size Chat
At SOKKUSU , your privacy and security are our top priorities. This Legal & Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We may collect personal information such as your name, email address, shipping address, billing information, and any other details you provide during the checkout process. We also collect non-personal information such as browsing behavior and device information to improve our services.
Data Protection
We implement a variety of security measures to protect your personal information. Your data is stored in a secure environment and is only accessible by authorized personnel.
Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the site.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to trusted third parties who assist us in operating our website and conducting our business.
Changes to This Policy
We may update this Legal & Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of these changes.
Contact Us
If you have any questions or concerns about this policy or your personal information, please contact us at sokkusu.usa@gmail.com
Thank you for choosing SOKKUSU.
We appreciate your trust in us!
